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Paul Simister
- Male
- Birmingham
- United Kingdom
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- What do you want to think bigger about?
- Helping customer focused entrepreneurs find hidden profit in their businesses.
So what is a customer focused entrepreneur? It is someone who cares about their customers and wants to provide valuable products and services at a fair price.
What are hidden profits? I believe that if you have happy customers then you almost certainly have hidden profits in your business because there is more you can do for these customers that benefit them and you.
- What other big thinkers do you find influential?
- Jay Abraham, Scott Hallman, Mitch Axelrod, Jay Levinson
Here is a video of Jay Abraham explaining the strategy of preeminence. I have always believed in providing great customer service and focusing on customer needs but used to see the challenges of delivering high customer value and high shareholder value as opposing but essential business goals.
This view made managing a business the equivalent of walking a tightrope - lean too far to one side and the other suffers.
To find out more about my ideas please see my Business Coaching blog or my website
This view made managing a business the equivalent of walking a tightrope - lean too far to one side and the other suffers.
To find out more about my ideas please see my Business Coaching blog or my website
© 2010 Created by Michael Port.
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